Emata Properties L.L.C ("Emata", "we") respects your privacy. This policy explains what personal data we collect through this website, why we collect it, and how we handle it.
Data we collect: information you submit through our enquiry and callback forms (name, email address, phone number, country of residence, budget, purchase objective, preferred property type, timeline and any message you write), plus technical data such as the page you submitted from and your preferred language.
How we use it: to respond to your enquiry, prepare property shortlists, and contact you about your request by phone, email or WhatsApp. Form submissions are stored securely in our website database, sent to our advisory team by email, and forwarded to our customer-relationship system (via Zapier to Pixxi CRM) so an advisor can follow up.
Retention and rights: we keep enquiry data only as long as needed to serve your request and comply with law. You may request access to, correction of, or deletion of your personal data at any time by emailing hello@emataproperties.com.